Support That Enables You to Lead Your Best Life.
Prospect Hill is an NDIS-registered provider dedicated to helping people with disabilities live with greater independence, dignity, and safety.
Speak With Our Team
Our Story
Prospect Hill started in 2010 as a small respite service on the farm of Drs Richard Brown and Erin O'Neill.
Richard and Erin lived the support experience in their own home for 7 years providing respite services until they commenced Supported Independent Living (SIL) services in 2017.
Since then, Prospect Hill has grown to be not only a first-rate provider of Supported Independent Living (SIL), but also of Community Participation, and Respite services in New South Wales and Queensland. Prospect Hill employs over 150 staff supporting participants in dozens of high-quality homes.
Erin's and Richard's deeply-held belief in a fair go for all and the provision of the best in services and facilities is Prospect Hill's guiding principle, ensuring Participants are in the Best Place - physically, psychologically and socially.
Prospect Hill — the quiet crew behind your big life.
Richard Brown
CEO
It ain't Rocket Science: You lead. We support.
Our Services
Comprehensive NDIS support services tailored to your individual needs and goals.
Supported Independent Living
Personalised 24/7 or drop-in support to help you live independently in quality homes. We assist with personal care, household tasks, cooking, medication, and skill development.
Learn More
Community Participation
Support designed to help you access the community, achieve your goals, and build meaningful social connections.
Learn More
Respite Care
Short-term and medium-term accommodation providing temporary relief for participants and carers.
Learn MoreWhy Choose Prospect Hill
Tailored Support
Every participant has unique goals. We build services around your plan, your life, and your future.
Local and Trusted
We are based across New South Wales and Queensland, supporting communities in the Hunter Valley, Townsville, Brisbane, Ipswich, Cairns, and Mackay.
NDIS Registered
We operate in full compliance with the NDIS and are proud to have achieved 100% in our recent NDIS Audit.
Safety First
Every service is delivered in line with the Work Health and Safety Act 2011 and the Work Health and Safety Regulation 2017.
Compassionate Experts
Our staff are highly skilled, professional, and above all caring. We treat every participant with respect and dignity.
Prospect Hill Helpdesk — We've got you covered!
Prospect Hill's Helpdesk is unique. Years of development and a wealth of real, lived experiences gives Prospect Hill participants and staff access to effective, real-time, 24/7 support.
Decisions made with supervisors and managers 24/7.
No waiting for a “manager” to get in touch.
No “please leave a message” when advice and decisions are urgently needed right now!
So, what is the “real-world” result of this fabulous support?
What Participants & Families Say
Direct feedback from our NDIS audit — from participants and families.
Prospect Hill
Meet Our Team
Dedicated professionals committed to delivering quality support every day.
Join Our Growing Team
Be part of a team of 160+ dedicated professionals making a real difference in the lives of NDIS participants across Queensland and New South Wales.
View Open Positions0
Open Roles
5+
Locations
160+
Team Members
Frequently Asked Questions
SIL is an NDIS-funded support service that helps people with disabilities live as independently as possible. It provides personal support such as help with daily tasks, personal care, cooking, cleaning, medication management, and community access.
Ready to Learn More?
Whether you're a participant, family member, or support coordinator, we're here to help. Get in touch with our team today.